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25So what is the issue here? The issue is that information needs to travel from me to cashier and from cashier to the cook.
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27So there is more chances that information can be lost or misunderstood. The person who takes the order and understands it is not the same person who executes it.
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29Here is small visualization for you:
29Here is small visualization for you->
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31/communication-diagram.png
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33Why am I telling this story? Because it’s a trivial example about trivial topic - sandwich. But you can see it’s happening in our daily life all the time - in relationship or at work.
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44- alignment is hard.
45- in order to make communication more efficient remove intermediate steps if possible.
46- if you can, try to implement checks if information received is correct at every stage. try to catch mistakes as early as possible.
47- direct contact - try to make sure that people who collect information at the source are the ones who are working on things(if possible).
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